Return and Refund policy

No Refund Policy

Return & Exchange Policy

Return will be Acceptable within 3 days from the date of delivery.

An exchange request will be accepted only in the following cases:

✅ Product received is damaged or defective.

✅ Item(s) are missing from the package.

✅ Any part of the product or accessories are missing.

✅ Incorrect quantity has been delivered.

✅ Wrong product has been delivered.

Proof Required

To process your exchange request, the following are mandatory:

📹 A clear unboxing video recorded from the moment the sealed package is opened.

📸 Clear photographs showing the issue.

Note: Exchange requests without a valid unboxing video and supporting photos may not be approved.

Return Process

The product must be returned within 3 days of delivery.

The returned product must be unused, in its original packaging, and include all accessories, manuals, and invoices (if applicable).

Once we receive and inspect the returned product, we will verify the exchange request.

Replacement & Delivery Timeline

After successful verification of the returned product, the replacement item will be shipped.

The replacement product is delivered within 7–10 business days after dispatch.

The complete return and exchange process, including product pickup, verification, shipping, and delivery, may take up to 15 business days from the date the exchange request is approved.

Non-Eligible Cases

Exchange or return requests will not be accepted in the following situations:

❌ Damage caused due to misuse, improper handling, or normal wear and tear.

❌ Requests made after the 3-day return/exchange window.

❌ Products returned without original packaging or missing accessories.

❌ Claims submitted without the required unboxing video and supporting photographs.

Need Assistance?

If you have any questions regarding your return or exchange request, please contact our customer support team. We will be happy to assist you.